Emotional Intelligence (SAQA 120305)
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Course Features
- Lectures 34
- Quizzes 5
- Students 10
- Certificate Yes
- Assessments Self
Read Instructions
Please read instructions below
Session One
EXPLAIN THE ROLE OF EMOTIONAL INTELLIGENCE AND HOW IT IMPACTS ON LEADERSHIP
- The Concept Emotional Intelligence
- The Role and Concept of Self-Esteem Is Analysed In Terms Of Its Relationship to Emotional Intelligence
- The Concepts and Roles of Self-Confidence and Assertiveness Is Analysed In Relation To Leadership
- The Role of Emotional Intelligence Is Discussed In Terms Of Its Impact on Leadership
- The Concept Locus of Control In Relation To Its Impact on Leadership
- Attitudes are analysed in relation to responses in various leadership situations
- EQ Session 1 Video
- EQ 1
Session Two
ANALYSE THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND SELF-AWARENESS IN RELATION TO LEADERSHIP.
- The Role of Self-Awareness in Leadership
- The Role of Self-Awareness Is Discussed And Techniques For Enhancing Self-Awareness Are Identified And Applied In Order To Enhance Leadership Ability.
- The Ability to Deal Constructively With Reality In Order To Enhance Leadership Potential
- The Role of Feedback In Relation To Developing and Enhancing Self-Awareness
- EQ Session 2 Video
- EQ 2
Session Three
ANALYSE THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND SELF-MANAGEMENT IN RELATION TO LEADERSHIP.
- Self-Management in Leadership Defined
- The Role of Self-Management Is Explained and Techniques for Enhancing Self-Management Are Identified and Applied In Order To Enhance Leadership Ability
- The Concepts and Role of Emotions, Moods, Temperament and Emotional Disorders
- Emotions Are Characterised Into Clusters and Indication Is Given Of the Non-Verbal Signals That Can Reveal the Presence of Emotions
- The Impact of Stress Is Examined In the Context of Emotional Intelligence and Techniques Identified For Managing Stress for Optimal Interactions and Performance
- EQ Session 3 Video
- EQ 3
Session Four
ANALYSE THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND SOCIAL AWARENESS IN RELATION TO LEADERSHIP.
- The Role of Emotional Intelligence in Handling Relationships with Others
- The Importance Of Being Sensitive In Demonstrating Social Awareness
- The Role of Emotional Intelligence in Building and Maintaining Levels of Trust
- Techniques for Managing Feedback to Others in an Emotionally Intelligent Manner
- The Impact Of Emotional Intelligence In Dealing With Varying Social Contexts Is Outlined And Analysed With Examples
- The Importance Of Overcoming Preconceived Notions When Dealing With Social Issues And Problems Is Discussed With Examples.
- EQ Session 4 Video
- EQ 4
Session Five
APPLY TECHNIQUES FOR RESPONDING TO SITUATIONS IN AN EMOTIONALLY INTELLIGENT MANNER.
- Emotional Skills for Coping with Varying Situations
- The Implications and Consequences of Applying Emotional Intelligence
- Behavioural Skills for Coping with Different Scenarios in an Emotionally Intelligent Manner
- Self-Analysis Is Conducted To Determine Own Emotional Intelligence Abilities
- Self-Analysis Is Conducted To Determine Levels of Emotional Intelligence in Given Situations
- Strengths, Talents and Weaknesses Are Identified
- EQ Session 5 Video
- EQ 5
Case Study
The Amadori Case Study: Supplying McDonalds – Organizational Engagement, Emotional Intelligence and Performance
Summative Assessment / Portfolio of Evidence (POE)
