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      • Email Etiquette

      Email Etiquette

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      Michael Nyoni
      computer training
      (0 review)
      R850.00
      email etiquette
      • Overview
      • Curriculum
      • Instructor
      • Reviews

      Welcome to Email Etiquette Training. Most employees who work in offices or even off-site engage in a lot of communication via email. It is no surprise that email etiquette is an important skill that employees who use emails to communicate with colleagues, customers, suppliers and other stakeholders require. The course is designed for all employees across different sectors and levels from junior staff all the way to executives. A lot of conflict or customer dissatisfaction can come from the poor use of email by failing to follow the etiquette it requires to make it a time and cost effective method of communication.

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      To start with your course click on Curriculum tab

       

      Related

      Course Features

      • Lectures 12
      • Quizzes 1
      • Duration 50 hours
      • Skill level All levels
      • Language English
      • Students 7
      • Certificate Yes
      • Assessments Yes
      Coursescomputer trainingEmail Etiquette
      • Email Etiquette Workshop
        12
        • Lecture1.1
          1 – Common Errors Made In Business E-Mails and How to Eliminate These Errors 30 min
        • Lecture1.2
          2 – Proof Reading and Correcting eMail 30 min
        • Lecture1.3
          3 – Professional Standards When Writing Business E-Mails 30 min
        • Lecture1.4
          4 – Re-writing an Unprofessional eMail 30 min
        • Lecture1.5
          5 – Legal Aspects of Writing and Sending eMails To External Parties 30 min
        • Lecture1.6
          6 – Ways of Cutting down The Amount of eMail You Receive 30 min
        • Lecture1.7
          7 – eMail Protocol: Font Type, Font Size & Spacing 30 min
        • Lecture1.8
          8 – Create a Subject That Describes the Content Of The eMail 30 min
        • Lecture1.9
          9 – When to “CC”, “BCC”, “Reply” and “Reply all” 30 min
        • Lecture1.10
          10 – Managing Incoming eMails 30 min
        • Lecture1.11
          11 – Internal eMails VS External eMails 30 min
        • Quiz1.1
          Email Etiquette Quiz 16 questions
      • Download Training Manual (PDF)
        1
        • Lecture2.1
          Email Etiquette Training Manual Download (PDF) 30 min
      author avatar
      Michael Nyoni

        Twasa Training Level 1 BEE Rated & SETA accredited

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        • Overview
        • Curriculum
        • Instructor
        • Reviews
        R850.00
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