Instructions

The concept of mentoring

The difference between mentoring, coaching, counseling and training

The boundaries in a mentorship contract are negotiated with reference to realistic, agreed goals.

written contract including a code of ethical conduct in the relationship is negotiated with a prospective employee to be mentored.

The roles and responsibilities of the mentor and employee to be mentored

M&C Session 1 Video

M&C / Module 1 Test

The importance of communication in the mentoring process

The characteristics of a good mentor

The consequences of a mismatch in the selection of mentor or employee to be mentored are identified with examples.

The characteristics of a potential employee to be mentored are identified and matched for compatibility with own personality.

Three different models of mentoring are explained and an indication is given of the one that is most appropriate in a specific environment.

M&C Session 2 Video

M&C / Module 2 Test

Information required to fill knowledge gaps is accessed for a specific situation.

Questions are asked to determine knowledge level in a specific situation.

The importance of relevant knowledge and experience in a mentoring situation is explained and an indication is given of why it is necessary to keep up to date.

M&C Session 3 Video

M&C / Module 3 Test