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Home – Twasa eLearning
Register / Login
Profile
Courses
POE
Checkout
Contact Us
Corporate / Bulk Enrolment
Cart
0
Curriculum
1 Section
10 Lessons
10 Weeks
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Lessons
11
2.1
1 – Introduction
2.2
2 – Communication
30 Minutes
2.3
3 – Telephone Etiquette
2.4
4 – Customer Services
2.5
5 – Professional Image
2.6
6 – Assertiveness
2.7
7 – How To Handle Difficult Customers
2.8
8 – Organising Activities
2.9
9 – Time Management & Prioritising
2.10
Quiz
20 Questions
2.11
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