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  • Professional Receptionist / PA

Professional Receptionist / PA

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Michael Nyoni
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R850.00
telephone etiquette smiling
  • Overview
  • Curriculum
  • Instructor
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Welcome To The Professional Receptionist / PA Training. To enrol on a course click on the “Buy This Course”. If you have already registered, it will take you to the course, if not, it will redirect you to the learner registration page were you will be required to fill in your details and create your free account. Follow the steps below to access your eLearning and have fun!

  1. You are on this page because you already Registered / Logged in
  2. Once registration is done click on Profile
  3. Once you are on your profile click on Settings, then update your Basic Information, please enter your full name(s) and surname as per your Identity Document (ID) and ensure that you click on Display Name Publicly As… and you select your full name and surname as this will be the displayed name on your Certificate of Completion. Click on Update
  4. Once profile update is done click on courses then select the desired course
  5. Click on Buy This Course
  6. Fill in the Billing details
  7. After completing the billing details click on Place Order
  8. Twasa (Pty) Ltd Banking Details will appear with your Order Number that you will use as your reference when making payment
  9. Once we receive payment, we will email you your access Coupon
  10. Once you receive your coupon, login, click on courses, select your course, click on Buy This Course and enter the coupon code on Click Here To Enter Your Code
  11. Once you enter your coupon Click on Place Order then Check Out
  12. Go back to the Courses, click on your selected course and start learning.
  13. Make sure you click on Complete at the end of each and every session read/studied
  14. After completing all the sessions, complete the test / quiz but click on next button and not complete until the last question
  15. Click on Finish Course once you finish the course
  16. To generate certificate after the course is completed, click on Profile
  17. Select completed course then click on View Certificate
  18. Click on Download and Print certificate

To start with your course click on Curriculum tab

Course Features

  • Lectures 10
  • Quizzes 1
  • Duration 8 hours
  • Skill level All levels
  • Language English
  • Students 1
  • Certificate Yes
  • Assessments Self
CoursesProfessional Receptionist / PA
  • Lessons
    11
    • Lecture1.1
      1 – Introduction
    • Lecture1.2
      2 – Communication 30 min
    • Lecture1.3
      3 – Telephone Etiquette
    • Lecture1.4
      4 – Customer Services
    • Lecture1.5
      5 – Professional Image
    • Lecture1.6
      6 – Assertiveness
    • Lecture1.7
      7 – How To Handle Difficult Customers
    • Lecture1.8
      8 – Organising Activities
    • Lecture1.9
      9 – Time Management & Prioritising
    • Quiz1.1
      Quiz 20 questions
    • Lecture1.10
      Download Training Manual
author avatar
Michael Nyoni

    Twasa Training Level 1 BEE Rated & SETA accredited

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    • Overview
    • Curriculum
    • Instructor
    • Reviews
    R850.00
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