Welcome To Customer Service. To view the course outline click on Curriculum Tab.
To enrol on a course click on the “Buy This Course”. If you have already registered, it will take you to the course, if not, it will redirect you to the learner registration page were you will be required to fill in your details and create your free account.
To start with your course click on Curriculum tab and Read Instructions that follow
- Lectures 22
- Quizzes 4
- Students 0
- Certificate Yes
- Assessments Self
Please read instructions below
Explain Customer Service
ENGAGE IN AN INTERACTION WITH A CUSTOMER
DEMONSTRATE COMMUNICATION SKILLS IN ORDER TO RESPOND TO A CUSTOMER NEED
PROCESS A QUERY IN ORDER TO RESPOND TO A CUSTOMER NEED
I like this course. it has answered all the questions I had on how to deal with customers. Thanks...