Customer Service
Welcome To Customer Service. To view the course outline click on Curriculum Tab.
To enrol on a course click on the “Buy This Course”. If you have already registered, it will take you to the course, if not, it will redirect you to the learner registration page were you will be required to fill in your details and create your free account.
To start with your course click on Curriculum tab and Read Instructions that follow
Course Features
- Lectures 22
- Quizzes 4
- Students 0
- Certificate Yes
- Assessments Self
Read Instructions
Please read instructions below
Session One
Explain Customer Service
Session Two
ENGAGE IN AN INTERACTION WITH A CUSTOMER
Session Three
DEMONSTRATE COMMUNICATION SKILLS IN ORDER TO RESPOND TO A CUSTOMER NEED
Session Four
PROCESS A QUERY IN ORDER TO RESPOND TO A CUSTOMER NEED
Tau Tebogo
Awesome Stuff
I like this course. it has answered all the questions I had on how to deal with customers. Thanks...
